tk 222 Privacy Policy
Your personal information is completely safe with us. This policy explains how we collect your information, why we collect it, and how we protect it.
This Privacy Policy ("Policy") applies to all members and visitors of the tk 222 platform. By using our site, you are considered to have agreed to the terms of this Policy. This Policy should be read together with our Terms and Conditions.
Table of Contents
Types of Information We Collect
We collect various types of information when you register and use tk 222. This information falls into two categories:
A. Personally Identifiable Information (PII)
- Full name, date of birth, and national ID details
- Mobile number and email address
- Bank account number, bKash, Nagad, Rocket, or Upay number used for deposits and withdrawals
- Documents submitted for identity verification
B. Technical Information Collected Automatically
- IP address and device information (operating system, browser type)
- Time spent on the site, pages visited, and content clicked
- Login time and location (approximate)
- Gaming activity and transaction history
Purpose of Data Collection
tk 222 does not collect any information without reason. Each piece of information has a specific and legitimate purpose. The main purposes are listed below:
- Account Creation and Management: To complete the registration process and maintain member profiles.
- Financial Transaction Processing: To securely process deposits and withdrawals and to prevent fraud.
- Identity Verification: To confirm a member's age and identity as part of the KYC (Know Your Customer) process.
- Customer Support: To communicate via live chat and email for resolving issues and providing assistance.
- Personalised Experience: To recommend relevant promotions and games based on your preferences and gaming history.
- Security and Compliance: To detect unauthorised use of accounts and to meet applicable legal obligations.
Data Storage and Security
We take the highest technical and organisational measures to protect your information. tk 222's servers and databases are secured with SSL (Secure Socket Layer) encryption, which prevents third-party access during data transmission.
Financial information, such as bKash or Nagad numbers, is stored in encrypted form and can only be accessed by authorised staff on a limited basis. Our systems undergo regular security audits.
Your information is retained for as long as your account is active or as needed to provide the service. Even after account closure, certain information may be kept for a defined period to meet legal obligations or resolve disputes.
Sharing Information with Third Parties
tk 222 never sells or rents your personal information. However, limited information may be shared with trusted partners in specific circumstances:
- Payment Processors: Necessary information is exchanged with relevant financial institutions to verify transactions made via bKash, Nagad, Rocket, Upay, and bank transfer.
- Technology Service Providers: Companies contracted for server hosting, database management, and cybersecurity assist in our operations; they are contractually bound in how they use the information.
- Legal Requirements: Information may be provided in response to a court order or a lawful request from a government authority.
- Fraud Prevention: If there is suspicion of account misuse or financial fraud, the relevant authorities may be notified.
For any purpose beyond the above, we will obtain your consent before sharing your information.
Cookies and Tracking Technologies
The tk 222 site uses cookies and similar tracking technologies, which are stored as small data files in your browser. Cookies serve three main purposes:
- Essential Cookies: These are necessary for login status, session management, and security. Without these cookies, the core functionality of the site will not work.
- Functional Cookies: These help remember language preferences, display settings, and past activity, so you do not have to reconfigure settings each time.
- Analytics Cookies: This information is used to understand which pages are visited most and where users encounter difficulties.
You can control or disable cookies from your browser settings. However, please note that disabling certain cookies may limit specific site functionality.
User Rights
As a tk 222 member, you have the following rights over your own information:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: If any information is incorrect or outdated, you may request that it be corrected.
- Right to Deletion: In certain circumstances (such as after closing your account), you may request that your information be deleted — though information required for legal obligations may need to be retained.
- Right to Restrict Processing: In specific cases, you may request that the use of your information be temporarily limited.
- Right to Withdraw from Marketing: You may request at any time to stop receiving promotional emails or messages.
To exercise any of these rights, please contact our support team. We generally process requests within 30 working days. You will find more account management options on our Responsible Gaming page.
Protection of Minors
tk 222 provides services only to individuals aged 21 or older. We do not knowingly collect information from any minor. The age verification process is strictly followed at the time of registration.
If we become aware that a minor has opened an account using false information, that account will be closed immediately and all related information will be deleted. We are firmly committed to ensuring that parents and guardians are aware of this matter.
Policy Changes and Updates
tk 222 reserves the right to update this Privacy Policy from time to time in line with changes to business operations, technology, or applicable regulations. If any significant changes are made, we will notify members via their registered email or through the site.
After each change, the date the new policy takes effect will be noted at the top of this page as "Last Updated". Continued use of the site after an update will be considered as acceptance of the new policy. For more details about policy changes, see our frequently asked questions on our FAQ page.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our dedicated support team provides assistance in both Bengali and English, seven days a week, twenty-four hours a day.
- Live Chat: Use live chat from any page on the site for immediate assistance.
- Email: [email protected]
Our goal is to resolve every complaint and request quickly and effectively. To learn more about tk 222, read our About Us page.